Our Reviews

James B|2025 GMC Acadia

Confirmed Sales Customer

4/12/2025

My wife and I have never met anyone in this business more genuine and kind than the staff at Davenport. And the crazy thing is, it wasn't just one person who went out of their way or had world-class client service skills. Everyone from Charlene over the phone helping me hammer out some of the numbers before we even arrived at the dealership to Kenny and Matt helping us through the trade-in and purchase process, to Elizabeth and her ability to expeditiously move through the financing process while keeping the conversation casual and lighthearted, to Mr. Sasser and Mr. Tindall who picked up and dropped off the Acadia at our home after we had the windows tinted and running boards installed. The level of client service from beginning to end easily rivals what we've experienced with the German luxury brands/dealers if not surpasses them. It's clear the culture has been communicated to the staff and is intentionally executed upon every day. We had such a phenomenal experience that I wasn't planning on purchasing a GMC for me (I get the next new car!) but I absolutely am now and will be returning to Davenport to do so. Thank you to all who made this such a great experience.

Kenneth Hicks

4/14/2025

James, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLAYTON, NC

Dameon W|2024 GMC Sierra 1500

Confirmed Service Customer

4/15/2025

I just want to say I know I have 2 free oil changes however I feel it’s unfair I had to use one so quickly 7,500 mile on when I already had 4,500 miles on truck when I brought it!!

4/18/2025

Dameon, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (252) 937-7500 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

PINETOPS, NC

Robert T|2023 GMC Acadia

Confirmed Service Customer

4/15/2025

MATT DAUGHTRIDGE -- goes above and beyond to satisfy all customers

4/16/2025

Robert, your satisfaction is important to us, so we want to sincerely thank you for choosing Davenport GMC and we hope to see you again soon!

Business Response

ROCKY MOUNT, NC

Steven P|2023 GMC Sierra 2500 HD

Confirmed Service Customer

4/22/2025

Matt and his team worked really hard to get my vehicle repaired and back on the road as quickly as possible.

4/23/2025

Steven, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROCKY MOUNT, NC

Kari K|2025 GMC Yukon

Confirmed Sales Customer

5/1/2025

Great communication during the sales process. It was a wonderful streamlined process when we came in to purchase the vehicle. Everyone we interacted with was friendly, engaging, and informative. A great experience start to finish!

Elgin Jackson

5/2/2025

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RALEIGH, NC

Sherry W|2022 GMC Yukon

Confirmed Service Customer

5/5/2025

Very nice employees and are very nice and willing to help when you call

5/7/2025

Sherry, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

WHITAKERS, NC

Heath T|2023 GMC Sierra 1500

Confirmed Service Customer

4/15/2025

Called up and had an appointment made the same day

4/16/2025

Heath, your satisfaction is our top priority. We hope to see you soon!

Business Response

ROCKY MOUNT, NC

Charles F|2024 GMC Acadia

Confirmed Service Customer

4/23/2025

everything as promised

4/24/2025

Charles, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BATTLEBORO, NC

Gloria Everette D|2014 GMC Acadia

Confirmed Service Customer

4/23/2025

Great job

4/24/2025

Gloria, we are glad we could help! We look forward to your next visit! Take care!

Business Response

ROCKY MOUNT, NC

Amanda H|2023 GMC Yukon

Confirmed Service Customer

4/24/2025

Was ready when I arrived and had it ready gor me asap!

4/25/2025

Amanda, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ROCKY MOUNT, NC

Mitchell Davis U|2010 GMC Sierra

Confirmed Service Customer

4/28/2025

Very satisfied

4/29/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Davenport GMC and we hope to see you again soon!

Business Response

ROCKY MOUNT, NC

Dustin N|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

5/12/2025

Great customer service

Elgin Jackson

5/14/2025

Dustin, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

ROANOKE RAPIDS, NC

Kathryn E|2025 GMC Yukon

Confirmed Service Customer

5/14/2025

I had a great experience.

5/15/2025

Kathryn, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NASHVILLE, NC

Rickie Van F|2017 Buick Enclave

Confirmed Service Customer

5/20/2025

Always friendly and helpful.

5/22/2025

Rickie, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

NASHVILLE, NC

Margaret T|2025 GMC Terrain

Confirmed Service Customer

6/2/2025

GMC Terrain needed a new tire, Davenport placed a donut tire on and the new tire was ordered and placed on car in 2 days. Great customer service!

6/3/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

ENFIELD, NC

Gordon Keith A|2019 Buick Envision

Confirmed Service Customer

6/4/2025

I have already filled out a survey

6/5/2025

Gordon, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ROCKY MOUNT, NC

Matthew W|2025 GMC Yukon

Confirmed Service Customer

6/19/2025

Great staff and customer service

6/20/2025

Matthew, we're happy you found our staff to be so supportive during your experience here at Davenport GMC. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROCKY MOUNT, NC

Janice H|2022 Buick Envision

Confirmed Service Customer

5/7/2025

You all did a great job

5/8/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCKY MOUNT, NC

Barden W|2021 GMC Canyon

Confirmed Service Customer

5/16/2025

I couldn't be more pleased with the service Davenport has consistently provided me for many, many years.

5/18/2025

Thank you for choosing Davenport GMC as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROCKY MOUNT, NC

Barden W|2021 GMC Canyon

Confirmed Service Customer

5/29/2025

I continue to be pleased with the service and attention I receive from Davenport.

5/30/2025

Barden, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCKY MOUNT, NC

David K|2025 GMC Yukon

Confirmed Sales Customer

6/2/2025

Very friendly , helpful and fast.

Elgin Jackson

6/3/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST CANTON, OH

Betty Anderson P|2014 GMC Terrain

Confirmed Service Customer

6/9/2025

Everyone was very corporate

6/10/2025

Betty, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCKY MOUNT, NC

Robin C|2018 GMC Yukon

Confirmed Service Customer

6/13/2025

Very knowledgeable and courteous staff. Quick to respond to my issue and fix it promptly!

6/13/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know!

Business Response

ROCKY MOUNT, NC

Margaret Jones N|2019 GMC Acadia

Confirmed Service Customer

6/24/2025

Always nice and helpful!!!

6/25/2025

Margaret, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LOUISBURG, NC

Tameika S|2019 GMC Acadia

Confirmed Service Customer

6/25/2025

Very polite and reasonable

6/25/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCKY MOUNT, NC

Kenneth H|2017 Chevrolet Cruze

Confirmed Service Customer

7/2/2025

I AM VERY HAPPY WITH SERVICE AND ATTENTION THAT I RECEIVE EVERY TIME I COME TO DAVENPORT AUTOPARK. THEY SET THE BAR !

7/4/2025

Kenneth, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MIDDLESEX, NC

Philip D|2025 GMC Yukon

Confirmed Sales Customer

6/23/2025

Great people. I will always do business with them

Elgin Jackson

6/24/2025

Philip, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

Business Response

LITTLETON, NC

George D|2020 GMC Acadia

Confirmed Service Customer

6/24/2025

I was treated with respect, the estimated time for service was accurate and the cost was reduced with a service offer received in the mail.

6/25/2025

George, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

ROCKY MOUNT, NC

Freddy P|2023 GMC Yukon

Confirmed Service Customer

6/27/2025

Very professional and pleasant.

6/29/2025

Freddy, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLAYTON, NC

Sallye Thompson B|2018 GMC Acadia

Confirmed Service Customer

6/29/2025

The oil change was done in a very good timely time

6/29/2025

We appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

BELHAVEN, NC

Philip D|2025 GMC Sierra 1500

Confirmed Sales Customer

6/30/2025

They are great to deal with. I would recommend them to anyone!!

Elgin Jackson

7/1/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Davenport GMC and we hope to see you again soon!

Business Response

LITTLETON, NC

Sonya Greene W|2019 Buick Envision

Confirmed Service Customer

7/2/2025

Fair, friendly

7/5/2025

Sonya, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ENFIELD, NC

Michelle S|2026 GMC Terrain

Confirmed Sales Customer

7/22/2025

This experience so far has been better than my first. The only reason I came back is due to Matt the sales manager. TJ sales guy this time is pretty awesome too That’s 2 employees you need to keep around.

THOMAS BATTS

7/23/2025

Michelle, thank you for your kind review; we are happy to pass along your comments to the team here at Davenport GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NASHVILLE, NC

John Edward J|2023 GMC Sierra 1500

Confirmed Service Customer

7/23/2025

My truck broke down on the side of the road which was extremely frustrating. My initial call was to AAA for assistance. After 10 minutes and zero results, I called Matt Joyner (GMC Sales Manager). I told him what had happened. In a matter of 15 minutes, he sent one of his sales associates that come to where I was and assisted. Matt made sure a tow truck picked up my truck and he communicated with me through the evening. The next day he was communicating at the start of the day. The service team made the repairs, called me with good news that my truck was ready within a short period of time. It was a great experience in terms of customer service. The team at Rocky Mount are extremely professional and I appreciate their willingness to go the extra mile for a repeat customer.

7/23/2025

John, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NASHVILLE, NC

Timothy P|2016 Chevrolet Suburban

Confirmed Service Customer

7/3/2025

The service department always does a great job. I really do enjoy coming there. But im still a little upset about having to purchase a new battery for a vehicle I purchased 2-3 month prior.

7/6/2025

Timothy, we really appreciate your feedback! Please contact us at (252) 937-7500 so we can work with you to make this right.

Business Response

ROCKY MOUNT, NC

Jae'Von J|2017 Chevrolet Malibu

Confirmed Service Customer

7/11/2025

GREAT SERVICE! WOULD HIGHLY RECOMMEND!

7/14/2025

We are very happy to have provided you with such a positive experience! We hope you have a great day!

Business Response

ROCKY MOUNT, NC

Gordon Keith A|2019 Buick Envision

Confirmed Service Customer

7/15/2025

Have always gotten excellent customer service

7/16/2025

Gordon, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ROCKY MOUNT, NC

Randall A|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

7/25/2025

Elgin was great. Davenport GMC did a great job with find me the right truck.

Elgin Jackson

7/25/2025

Randall, thank you so much for your positive comments about Davenport GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLONIAL HEIGHTS, VA

Joseph B|2026 GMC Terrain

Confirmed Sales Customer

7/29/2025

Everyone in all departments when above and beyond to make everything great!

Kenneth Hicks

7/30/2025

Joseph, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Davenport GMC

Business Response

WILLIAMSTON, NC

Tameika S|2019 GMC Acadia

Confirmed Service Customer

8/13/2025

Abul and gene give great service and are always friendly

8/15/2025

Thank you for choosing Davenport GMC as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROCKY MOUNT, NC

Marjorie C|2020 Buick Envision

Confirmed Service Customer

8/18/2025

Everyone is always great at Davenport Autopark. Friendly, kind and they always makes you feel like you are welcome.

8/19/2025

Thank you so much for your positive comments about Davenport GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OAK CITY, NC

Charles F|2024 GMC Acadia

Confirmed Service Customer

8/21/2025

Everythimg went well in alloted time.

8/22/2025

Charles, we are very happy to have provided you with such a positive experience! Thank you again for choosing Davenport GMC and we hope to see you again.

Business Response

BATTLEBORO, NC

Tameika S|2019 GMC Acadia

Confirmed Service Customer

8/26/2025

They did what was expected

8/27/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ROCKY MOUNT, NC

Daniel M|2025 GMC 2500HD Sierra

Confirmed Sales Customer

8/27/2025

It was a Total Team Effort. Gene was busy helping another client, Matt stepped right in and got things going and then TJ completed the paperwork to get it to Elizabeth in Finance. A good Experience with Great People.

Morris Langley

8/28/2025

Daniel, thank you for your kind review; we are happy to pass along your comments to the team here at Davenport GMC! We sincerely value your business and look forward to your next visit!

Business Response

BATTLEBORO, NC

Lowry P|2024 GMC Sierra 1500

Confirmed Service Customer

7/24/2025

Great experience with the service team at Davenport. They clearly went above and beyond and it was an absolute pleasure to work with them all.

7/25/2025

Lowry, your satisfaction is important to us, so we want to sincerely thank you for choosing Davenport GMC and we hope to see you again soon!

Business Response

ROCKY MOUNT, NC

Margaret Gatsis C|2014 Buick LaCrosse

Confirmed Service Customer

8/11/2025

I've had service from Davenport for many years now and am always pleased. Everyone is always courteous and attentive in every way. Service is excellent.

8/13/2025

Margaret, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCKY MOUNT, NC

Michael H|2025 GMC Yukon

Confirmed Service Customer

8/15/2025

New vehicle with 5,000 miles. Brought it in for oil change, steering wheel adjustment, and a constant rattling noise that I demonstrated exactly where the noise was coming from. Oil change was fine, but the steering wheel couldn’t be corrected because ā€œalignment guyā€ was absent for training (understandable), but either no notes were made about the rattling noise or nobody took the complaint serious. Was told they looked underneath for rattling even though I demonstrated when dropped off that noise was coming from under interior trim between driver side rear passenger window and storage area window (NOT understandable). Was invited to bring it back another day to have the other two items addressed. Kinda makes a person feel stupid for spending nearly $80,000 for a brand new vehicle that was released from manufacturer with steering wheel on crooked and a loose piece that thumps at every lane change or turn. Must happen all the time because nobody seemed surprised or concerned.

8/17/2025

We appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (252) 937-7500 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

ROCKY MOUNT, NC

William Sidney C|2014 GMC 1500 Yukon

Confirmed Service Customer

9/17/2025

Nice people very knowledgeable

9/18/2025

William, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ROCKY MOUNT, NC

Alicia Donnette J|2016 Buick Encore

Confirmed Service Customer

9/19/2025

I have been a client for over six years; my experience has always been pleasant, and professional.

9/22/2025

Alicia, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ROCKY MOUNT, NC

Kendrea L|2024 Chevrolet Trax

Confirmed Service Customer

9/23/2025

It was quick the service rep. Was very attentive and nice.

9/24/2025

Kendrea, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ELM CITY, NC

Elizabeth J|2026 GMC Terrain

Confirmed Sales Customer

9/1/2025

I had the easiest time with my purchase..it went very smoothly and everyone was so nice, not pushy and Matt Joyner, the sales manager was great to work with as was Elgin, my salesperson. I highly recommend them to others!

Elgin Jackson

9/2/2025

Elizabeth, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Rocky Mount, NC

Melvin M|2025 GMC Sierra 1500

Confirmed Sales Customer

9/1/2025

Both my Salesman and the Manager went above and beyond to try to satisfy my every need. They were both Friendly, knowledgeable, and Courteous. They made the experience worth while.

Elgin Jackson

9/2/2025

Melvin, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

ROCKY MOUNT, NC

Joanne S|2017 GMC Canyon

Confirmed Service Customer

9/2/2025

I had to take the truck back for the third time for the same problem. Hopefully, this time it works.

9/3/2025

We really appreciate your feedback! Thank you for leaving feedback. Please reach out to us at (252) 937-7500 so we may identify ways to improve your experience.

Business Response

ROCKY MOUNT, NC

Joseph E|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

9/8/2025

Very good to work with. No games and professional. I’ll do business with them again. Great experience.

Elgin Jackson

9/9/2025

Joseph, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

WHITAKERS, NC

Rontareaf W|2024 GMC Canyon

Confirmed Service Customer

9/10/2025

Very nice staff

9/10/2025

Rontareaf, we're happy you found our staff to be so supportive during your experience here at Davenport GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCKY MOUNT, NC

Charles F|2026 GMC Terrain

Confirmed Sales Customer

9/10/2025

Sale was flawless

THOMAS BATTS

9/11/2025

Charles, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you, and have a fantastic day!

Business Response

Battleboro, NC

Curtis Eugene R|2015 GMC Yukon

Confirmed Service Customer

9/11/2025

They took me in for service quickly

9/12/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

ROCKY MOUNT, NC

Ralph Todd B|2020 GMC Terrain

Confirmed Service Customer

10/3/2025

Interesting thing, I got a text once I checked in that said I could connect with the mechanics( not sure who) and when I responded with something I forgot, I got no response. And, the item in question wasn’t looked at. Just like no return call the day before my appointment when I left a vmail for someone to call me back. This also happened last Dec when I was needing new tires. I got transferred to the dept but had to leave a vmail but no one returned my call so I ended up getting tires from another merchant. Why does no one respond with the new texting and if you leave a vmail for someone???

10/6/2025

Ralph, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (252) 937-7500 so we may assist you in moving forward towards a resolution.

Business Response

WILSON, NC

Tameika S|2019 GMC Acadia

Confirmed Service Customer

10/7/2025

Excellent service

10/8/2025

Tameika, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

ROCKY MOUNT, NC

Teresa J|2021 GMC Yukon

Confirmed Service Customer

10/13/2025

Was my 1st service on my vehicle I purchased from your dealership 2 months ago, my salesman was Ben, he was awesome and took a lot of time with me as I’ve not purchased a vehicle in over 12 years, he followed up with me several times to make sure all was going ok and with my plate.

10/14/2025

Teresa, we're happy you found our staff to be so supportive during your experience here at Davenport GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

AHOSKIE, NC

Marilyn Hull J|2015 GMC Terrain

Confirmed Service Customer

10/14/2025

Polite, knowledgeable, vehicle taken at the time of the appointment, well pleased

10/15/2025

Marilyn, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WHITAKERS, NC

Denise M|2014 GMC Terrain

Confirmed Service Customer

10/22/2025

The service employees are always friendly and helpful and answer all my questions. A job that was supposed to take about 4 hours took a little less than two hours just as the technician promised. I was grateful since I was waiting for my car. My only suggestion is that I wish they had more loaner cars available for longer waits. I have only been in the area for about 2 years, and they have always been a great help when I take my car in. I have no complaints.

10/23/2025

Denise, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

TARBORO, NC

Paul B|2018 GMC 1500 Sierra

Confirmed Service Customer

10/26/2025

Great help for last minute reschedule, nice folks

10/27/2025

Paul, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

NORTH MYRTLE BEACH, SC

Freddy P|2023 GMC Yukon

Confirmed Service Customer

10/29/2025

Great team and service!

10/31/2025

Freddy, thank you so much for your wonderful comments about Davenport GMC! We hope to be of service to you again in the future. Best wishes, Davenport GMC

Business Response

CLAYTON, NC

William W|2024 GMC Sierra 1500

Confirmed Service Customer

11/9/2025

Excellent

11/9/2025

William, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ROCKY MOUNT, NC

Dennis Lane S|2022 GMC 2500HD Sierra

Confirmed Service Customer

11/12/2025

Sales team, under the leadership of Matt Joyner, were very friendly, helpful and knowledgeable of the vehicle inventory. They were able to answer all of my questions needed to make an informed buying decision. I would recommend this dealership to my family and friends.

11/13/2025

Dennis, we are very happy to have provided you with such a positive experience! Thank you again for choosing Davenport GMC and we hope to see you again.

Business Response

PINETOPS, NC

Quantica H|2023 Buick Encore GX

Confirmed Service Customer

11/14/2025

Motivation to go to more efficient and affordable practical means of transportation afforabi

11/16/2025

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (252) 937-7500.

Business Response

ROCKY MOUNT, NC

Bradley J|2026 GMC Sierra 1500

Confirmed Sales Customer

11/21/2025

Excellent

Elgin Jackson

11/24/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCKY MOUNT, NC

Deserea H|2022 Buick Envision

Confirmed Service Customer

11/21/2025

It was very pleasant

11/24/2025

Deserea, your satisfaction is our top priority. We hope to see you soon!

Business Response

ROCKY MOUNT, NC

Ashley M|2024 GMC Acadia

Confirmed Service Customer

12/10/2025

I have had car over a year and have struggled to get head rest repaired that didn’t work when purchased the car. I was told to bring back and we set appointment and would get repaired. I did they couldn’t because when got there said would be all day job they didn’t realize. Didn’t have a loaner had to drive back home an hour away. Said would contact me when had a loaner never did. I brought back for first oil change still no loaner so waited for oil change. Said would call to set up appointment when had loaner. Never did. Brought for second oil change still no head rest repaired. Radiator hose leaking brought in for repair. Was given a Hummer E for loaner. Was told GMC part was back ordered and would be 3-4 weeks so had to bring Hummer back another hour each way. I asked and was told by Chris that they couldn’t go ahead and do the head rest warranty repair and service while had it. When they finally called to tell me the hose had been repaired 4 weeks later I asked about the other work and he acted like first he had heard of it. He said original ticket on head rest was with someone that wasn’t there anymore. I said thats great but WE me and YOU (Chris) had the conversation that everything would be taking care of while they had it not to worry he was new service manager or something blah blah blah. .

12/10/2025

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (252) 937-7500 so we can make your experience a positive one.

Business Response

DUDLEY, NC

Michael E|2026 GMC Yukon

Confirmed Sales Customer

12/10/2025

Your sales professional Gene Langley was very helpful, knowlegable and professional. He answered all of our questions and made buying our new Yukon very easy. Thanks Gene !

Morris Langley

12/11/2025

Michael, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MYRTLE BEACH, SC

Bertie E|2023 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

Very professional

12/12/2025

Bertie, thank you so much for the positive review! We hope you have a great day!

Business Response

NASHVILLE, NC

Danny H|2025 GMC Acadia

Confirmed Sales Customer

10/23/2025

everything went very well

Elgin Jackson

10/26/2025

Danny, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Earl L|2017 GMC 1500 Sierra

Confirmed Service Customer

10/28/2025

Great service and diagnostic explanations of issues.

10/29/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NASHVILLE, NC

Bowie M|2026 GMC Yukon

Confirmed Sales Customer

11/6/2025

Elgin was a great salesperson, great general and business manager. Only negative is new Yukon was not very clean, bird dropping on window. Not sure when I’m supposed to to come back for initial service, but am sure the car will tell me. It does everything else!

Elgin Jackson

11/7/2025

Bowie, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Wilson, NC

Dalton C|2024 GMC Sierra 1500

Confirmed Service Customer

11/12/2025

Always professional first class

11/12/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCKY MOUNT, NC

Debra Denise T|2019 Buick Encore

Confirmed Service Customer

11/14/2025

Service was not good like it used to be, the dime had dropped.

11/17/2025

Debra, thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (252) 937-7500 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

WHITAKERS, NC

Teresa C|2024 GMC Terrain

Confirmed Service Customer

11/25/2025

Fast service

11/26/2025

Teresa, we really appreciate your positive review! Until the next time we meet, take care!

Business Response

TARBORO, NC

Michael R|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

12/4/2025

Ok

12/5/2025

Michael, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SCOTLAND NECK, NC

Keith N|2022 GMC 2500HD Sierra

Confirmed Service Customer

12/6/2025

I had a question about the price of my oil change and the parts used. I called numerous times only to be informed they were really busy and someone would call me back which they never did.

12/6/2025

Keith, we apologise that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

BURNET, TX

Donna P|2023 GMC Acadia

Confirmed Service Customer

12/26/2025

Fast, friendly service.

12/27/2025

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCKY MOUNT, NC

Matthew W|2025 GMC Yukon

Confirmed Service Customer

12/31/2025

Great staff

12/31/2025

Matthew, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ROCKY MOUNT, NC

Kirby T|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

1/2/2026

Courteous, Professional, Perfect experience in every way.

Elgin Jackson

1/3/2026

Kirby, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FOUNTAIN, NC

Margaret T|2025 GMC Terrain

Confirmed Service Customer

1/3/2026

Very helpful with any questions about the functions of my vehicle and the maintenance upkeep that is needed.

1/3/2026

Margaret, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ENFIELD, NC

Sallye Thompson B|2018 GMC Acadia

Confirmed Service Customer

1/7/2026

Cat appointment on time kept me informed when my car would be ready well pleased

1/8/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BELHAVEN, NC

Maggie S|2025 GMC Yukon XL 1500

Confirmed Service Customer

1/8/2026

Fixed my seat belts and excellent customer service!

1/8/2026

Maggie, we are very happy we could provide you with a positive experience! We hope to see you soon!

Business Response

SPRING HOPE, NC

Garrett W|2024 GMC Sierra 1500

Confirmed Service Customer

1/9/2026

Quick and easy

1/9/2026

Garrett, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

ROCKY MOUNT, NC

Marvin W|2026 GMC Acadia

Confirmed Sales Customer

1/19/2026

Excellent service

Elgin Jackson

1/20/2026

We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

ROCKY MOUNT, NC

Brian V|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

1/21/2026

My experience was awesome, Got the truck I wanted in one day. Fast with no pressure and no problems. Thanks to the Davenport Team. šŸ‘šŸ’„

Elgin Jackson

1/21/2026

Brian, thank you for your kind review; we are happy to pass along your comments to the team here at Davenport GMC! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Rocky Mount, NC

Earl S|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

1/21/2026

Great

1/22/2026

Thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Davenport GMC

Business Response

ROCKY MOUNT, NC

George D|2020 GMC Acadia

Confirmed Service Customer

1/21/2026

Service department was busy but kept me informed and kindly used my GM points to lower cost of service.

1/22/2026

George, we're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Davenport GMC

Business Response

ROCKY MOUNT, NC

Hattie Mae R|2010 Buick LACROSSE

Confirmed Service Customer

1/25/2026

The customer service from Matt was so professional and I didn't feel that he was rushing me out

1/26/2026

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ROCKY MOUNT, NC

Randolph E|2021 Chevrolet Traverse

Confirmed Service Customer

12/14/2025

Very professional, polite and knowledgeable.

12/15/2025

Randolph, we're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Davenport GMC

Business Response

ENFIELD, NC

Todd H|2026 GMC Acadia

Confirmed Sales Customer

1/5/2026

Great experience. The sales person, TJ, was very knowledgeable and helpful. They explained all of the numbers and were very transparent in the process.

THOMAS BATTS

1/6/2026

Todd, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCKY MOUNT, NC